Services & Amenities
Emergency Services
Emergencies - 911 from a landline, +1 340-776-9110 from a mobile phone (no 911 service from mobile phone)
Police - +1 340-693-8880, 911 from a landline
Fire - +1 340-776-6365 Coral Bay, +1 340-776-6333 Cruz Bay
National Park Police - +1 340-776-9110 emergency, +1 866-995-8467 law enforcement
DPNR - TBD emergencies, non-emergency +1 340-774-3320
USCG - +1 787-289-2041 emergency, +1 787-729-6800 non-emergency
Customs and Border Protection - +1 340-776-6741
Customs, Immigration, DOH, DPNR
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Customs & Immigration
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Under the current protocol, visitors entering the country by sea must present themselves to Customs & Immigration. ROAM is not permitted. The closest port of call is in Cruz Bay Creek - 340-776-6741 - https://www.cbp.gov/contact/ports/cruz-bay-st-john-virgin-islands-5102
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Once the COVID protocol is suspended by the Governor, US citizens can clear into the US Virgin Islands via the ROAM app. If you do not have a smartphone or cannot access the Internet then, you will need to clear in at a port of entry.
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Non US citizens must clear in at a port of entry.
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Canadian and Mexican visitors - https://www.cbp.gov/travel/canadian-and-mexican-citizens
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International visitors - https://www.cbp.gov/travel/international-visitors
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Department of Health
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While COVID protocols persist, visitors submit a negative COVID test result through the travel portal. More at https://usvitravelportal.com
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Department of Planning and Natural Resources, Enforcement Division
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Under the COVID protocols, all vessels in the US Virgin Islands must have a short-term or long-term anchoring permit. More at https://dpnr.vi.gov/environmental-enforcement/
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Medical
Coral Bay does not have a clinic. Clinics on the island include:
Island Health & Wellness Center
340-714-4270
Greenleaf Commons Suite 2D - near the Westin and above Dolphin Market in Great Cruz Bay
All visits are a flat $50 regardless of insurance status.
Red Hook/Cruz Bay Family Practice
340-776-6789
3rd Floor of The Marketplace, above Starfish Market near Turner Bay/Enighed Pond and the car barge wharf
Accepts many US medical insurance plans
Myrah Keating Smith Community Health Center
340-693-8900
Centerline Road, 3B Sussannaberg
https://www.srmedicalcenter.org/about-us/our-facilities/myrah-keating-smith-community-health-center
Coral Harbor Marine Services
Coral Bay Marine Service - 340-776-6859 - adjacent to the dinghy dock
Busy Bee Dive Shop - 340.201.4858, https://www.busybeevi.com/ - Tank fills, gear, dive trips, rendezvous dives - Walk straight from the dinghy dock, across the road to the first floor of the commercial building.
Crabby’s Watersports - 1-340-626-1570, https://www.crabbyswatersports.com/ - snorkel gear rental, kayak rental, day sails, Scuba tank fills.
Waste discharge - There is no pumpout facility in Coral Bay. The National Park and Coral Reef National Monument are zero discharge zones with enforcement by Park Police and DPNR. To empty holding tanks you need to be three miles offshore and outside the bounds of the Coral Reef National Monument.
Water - There is no facility to take on water in Coral Bay. You can purchase potable water at Love City Mini Mart and Dolphin Market.
Electric - There is no facility for shore power in Coral Bay.
Fuel - Coral Harbor does not have a fuel dock. The closest fuel dock is in Cruz Bay Creek. The closest land accessible fuel station is Midway Plaza on Centerline Road; this is not walkable.
Boat ramp - There is a boat ramp at Coral Bay Marine next to the dinghy dock.
Amenities
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Cell coverage
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AT&T and Viya have coverage in Coral Bay. You may find that you will see BVI providers Flow, Digicel, and CCTBoatPhone. T-Mobile has service on Flow. Google Fi may work on Flow. There is no Verizon coverage.
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The AT&T tower is on Bordeaux Mountain. If you have line of sight you will get a better signal. There are some areas with low/no coverage in the outer anchorage. Coverage in Hurricane Hole and Round Bay is good.
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The Viya tower is on the hill above the fire department. It covers most of Coral Bay. It has spotty coverage in Friis Bay.
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Roaming - if you do not want to roam internationally make certain to turn roaming off on your phone.
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Internet
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WiFi access is available at Skinny Legs, Salty Mongoose, and Aqua Bistro.
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Signal strength is generally not good enough to access WiFi using a WiFi repeater.
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ATM
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Dolphin Market has an ATM.
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Pet access / veterinary
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Canines, Cats, & Critters - (340) 693-7780, http://caninescatscritters.vetstreet.com/ - Full-service veterinary medical facility, boarding facility, grooming and pet store. Located on Centerline Road about five miles from Coral Bay.
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Transportation
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Bus - VITRAN provides bus service to Cruz Bay from Coral Bay, including East End and Salt Pond Bay, every two hours - https://www.vitranvi.com/ride/schedules. The pickup point nearest the Coral Bay dinghy dock is at the triangle intersection where Centerline Road, East End Road, and Salt Pond Road intersect.
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Taxi - There are no taxi stands in Coral Bay. You can call and arrange trips with the following:
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Dawn's Island Vibes - 340-643-9671
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Kedija Prentice - 340-513-8562
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Kenneth Marsh - 340-244-9411
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Owen's Taxi and Tours - 340-626-6274
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Mr. Wonderful - 340-643-3275
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Starfish Taxi - 340-998-6139
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Paradise Taxi - (340) 714-7913
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St. John Taxi - (340) 693-7530
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Westin Taxi - (340) 776-6414
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Car rental - There are no car rental agencies in Coral Bay and St. John does not have any national car rental brands. You can call and reserve a car from the following groups:
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Aqua Blu Car Rental, https://aquablucarrental.com/, 340-776-2782
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Aquarius Car Rental, https://aquariusstjohn.com/, 340-514-5262
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Bougainvillea Leasing Ltd., https://stjohnjeeps.com/, 800-253-7107
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C & C Car Rental, https://www.cccarrental.com/, 340-693-8164
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Conrad Sutton Jeep & Car Rental, https://www.conradcars.com/, 340-776-6479
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Cool Breeze Jeep/Car Rental, http://coolbreezecarrental.com/, 340-776-6588
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Courtesy Car & Jeep Rental, https://courtesycarrental.com/, 340-776-6650
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Delbert Hill Car & Jeep Rental, 340-693-8819
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Denzil Clyne Car Rental, 340-776-6715
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Destiny Car Rental, https://www.destinycarrentalvi.com/, 340-777-5337
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Hospitality Rent A Car, http://www.hospitalityrentacar.com/,
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340-693-9160
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Island Hopping Rentals, https://islandhoppingrentals.com/, 340-228-2229
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Just Sun Jeeps, http://justsunjeeps.com/, 340-227-2235
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L&L Jeep Rental, http://bookajeep.com/, 340-776-1120
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Lionel Jeep Rental, http://lioneljeeprentals.com/, 340-693-8764
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Mr. Piper’s Jeeps, https://mrpipersjeeps.com/, 340-693-7580
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O’Connor Car Rental, https://www.oconnorcarrental.com/, 340-776-6343
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St. John Car Rental, https://www.stjohncarrental.com/, 340-776-6103
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Slim Man’s Jeep Rental, https://www.slimmansjeeprental.com/, 508-932-2737
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Sunshine’s Jeep Rental, https://www.sunshinesjeeprental.com/, 340-690-1786
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Varlack Ventures, https://www.varlack-ventures.com/rentals, 340-776-6412
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Mail services - Available at Connections East, located at Skinny Legs. 340-779-4994, https://www.connectionsstjohn.com/
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Laundry - There is no laundry service in Coral Bay
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Neptune Richard's Laundromat, Centerline Road, (340) 776-6929
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Kilroy's Dry Cleaning & Laundry, Cruz Bay South Shore Road, (340) 693-8741
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Santos Laundry, Cruz Bay South Shore Road, will fill water jugs with filtered water
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